Basic Black Creative ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.basicblackcreative.com.au (the "Site") and engage with our services. By using the Site, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

When you interact with us, we may collect personal information such as:

• Name

• Email address

• Phone number

• Billing and payment details

• Business details (if applicable)

• Any other details you provide when contacting us

1.2 Non-Personal Information

We may collect non-identifiable data, including:

• Browser type and version

• Device type and operating system

• IP address

• Referral sources (how you found our website)

• Website usage data (e.g., pages visited, time spent on pages)

1.3 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. These may include session cookies, persistent cookies, and third-party cookies (e.g., Google Analytics). You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

We collect and use your information for the following purposes:

• To provide and improve our services

• To communicate with you (e.g., responding to inquiries, sending invoices, project updates)

• To process payments securely

• To analyze website performance and user behavior

• To comply with legal obligations

• To prevent fraud, security breaches, or misuse of our Site

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share it in the following cases:

• Service Providers: We may use third-party providers for payment processing, analytics, hosting, and email communication.

• Legal Requirements: If required by law, court order, or legal process, we may disclose your information.

• Business Transfers: In the event of a business sale, merger, or acquisition, your data may be transferred.

4. Data Storage & Security

We take reasonable security measures to protect your personal information. However, no online platform is completely secure, and we cannot guarantee absolute data security. If you believe your data has been compromised, please contact us immediately.

5. Your Rights & Choices

Depending on your location, you may have rights over your personal data, including:

• Accessing or requesting a copy of your data

• Requesting corrections or updates

• Requesting deletion of your data

• Opting out of marketing communications

• Managing cookie preferences in your browser settings

To exercise your rights, contact us.